Terms & Conditions
Welcome to Low Trace. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
General
These Terms & Conditions govern your use of the Low Trace website and all purchases made through our online store.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on this page.
Products & Availability
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.
Low Trace reserves the right to:
- Modify or discontinue products without notice.
- Limit quantities available for purchase.
- Refuse or cancel orders where necessary.
Pricing & Payment
All prices displayed on our website are listed in the applicable currency at checkout and are subject to change without notice.
We accept secure payments through the payment methods available during checkout. Your payment information is processed securely by our payment providers and is never stored by Low Trace.
Orders
Once you place an order, you'll receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order due to:
- Pricing or product information errors.
- Suspected fraudulent activity.
- Product unavailability.
- Failure to meet our purchasing requirements.
If your order is cancelled after payment has been processed, you'll receive a full refund.
Shipping
Shipping times are estimates only and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.
Please refer to our Shipping & Returns Policy for complete shipping information.
Returns & Refunds
Returns and refunds are handled in accordance with our Shipping & Returns Policy.
Please review that policy before requesting a return or exchange.
Intellectual Property
All content on this website, including text, graphics, logos, images, product designs, and other materials, is the property of Low Trace or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Low Trace shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
User Responsibilities
By using our website, you agree that you will:
- Provide accurate and complete information.
- Not misuse or interfere with the operation of the website.
- Not engage in fraudulent or unlawful activities.
- Comply with all applicable laws and regulations.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. Low Trace is not responsible for the content, privacy practices, or services offered by third-party websites.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia, without regard to its conflict of law provisions.
Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Low Trace
QLD 4217, Australia
support@lowtrace.com
